Are your images cropped to fit standard frame sizes?

All print sizes listed are approximate and are typical for standard commercially available frame sizes. We shoot our images in a variety of film formats. Typical film dimensions are different than standard frame dimensions (5 x 7, 8 x 10, 11 x 14, and 16 x 20) and as a result require some cropping of the image to fit standard frame sizes. We will print any image in any full frame size. Contact us for pricing on special sizes.

I ordered my print today. When will I receive my print?

Please allow 7-10 days for your print to be received. To assure maximum print life and highest quality, your print is not made until you order it. Prior to printing, each image is optimized for color and exposure in Photoshop and quality-verified by the photographer to be accurate and representative of the actual conditions when the photo was taken. Once printed, the print is allowed to fully dry for 3 days prior to shipping for maximum image stability. Unless otherwise noted, all prints are shipped via USPS Priority mail, rolled in a tube. Please include your email on the order form for shipping notification.

What is your return policy?

All our prints are backed by our 100% satisfaction guarantee. All images are guaranteed against quality defects including noticeable fading or color shifting for the life of the print. If for any reason you are not happy with the print quality, simply return the print for immediate replacement or a full refund. Please contact us for return information.

What is PayPal?

PayPal is a free service (for the buyer) and can be used to send and receive secure payments through the Internet. Once you sign up for PayPal, you can send money to anyone with an email address using money from your PayPal balance or another funding option of your choice, such as a credit card, debit card, or your bank account. Recipients are then notified via email that they have received a payment from you.

Do I have to have a PayPal account?

No. A Pay Pal account is not required. You can use a credit card to purchase the item. However, you are given the option to sign up for a PayPal account after the checkout process.

Is PayPal Secure and Private?

PayPal uses the latest technology and proprietary procedures to protect the security of its members transactions. We encourage you to carefully review PayPal's Data Security and Encryption page to answer questions about their industry-leading protection policies. PayPal is committed to protecting the privacy of our users. When you send or request money using PayPal, the recipient never learns your bank account numbers or credit card numbers. He only sees your email address, date of sign-up, and whether you have completed PayPal's verification process. Please review our Privacy Policy for further information.

We proudly display this seal as a sign of our PayPal "Verified" Status.
(PayPal account login required for verification)

I'm still not sure about PayPal, What other forms of payment are accepted?

Personal Checks are accepted, however please allow 5-7 days for your check to clear our bank.

Are these real photos or just ordinary inkjet prints?

Images displayed in our prints are captured using professional film in a variety of formats as well as direct digital capture. Except for items listed as "Digitally Remastered", enhancement is limited to color correction, spotting, dodging and burning, and creative cropping intended to optimize image quality without altering the original image. Images listed as "Digitally Remastered" may be highly manipulated, composite images or electronic artistic creations loosely based on original photographs.

Unless otherwise noted, all prints will be digitally produced using the latest in digital technology. Testing has shown these digital prints to outlast standard color photographs in terms of fade resistance. Pricing shown is for digital color or black and white. Contact us for special sizes, traditional hand processing, or for additional mounting options.

Digital Color - Digital prints up to 13" x 19" are printed by Epson Photo printers using genuine Epson 8-Color UltraChrome Hi-Gloss™ Ink for up to 200 years fade resistance. Unless otherwise specified, digital prints will be printed on Epson Professional grade Premium Luster (SemiGloss) Paper. Images in larger sizes will be printed on professional photographic papers from Kodak, Fuji, Ilford or other professional grade products.

Digital Black and White - These are printed using a Kodak Professional Durst Theta digital laser printer specifically designed to print on black & white photographic paper. We use Kodak and Ilford professional papers processed in traditional silver based chemistry.

Hand Processed Black and White - Traditional silver based prints from Black and White negatives may be requested with special pricing. When specifically requested, these images will be hand printed using Durst Professional enlarging equipment and processed in Kodak or Ilford professional chemistry and printed on Kodak and/or Ilford papers. Hand processed images are processed personally by the photographer to assure the highest print quality and visual intent.